At Yasmin Explore, we are committed to delivering your gear safely and securely, no matter where you are in the world. This Shipping Policy outlines how we handle order processing, delivery methods, and related shipping details.

Order Processing

Once your order is placed and confirmed, our team begins preparing your items for dispatch. We aim to process all orders promptly to ensure timely delivery.

Please ensure that all shipping details provided during checkout are accurate. Incorrect or incomplete addresses may result in delivery delays or failed shipments.

Shipping Methods

We partner with trusted courier and logistics services to ensure your orders are delivered with care. Our shipping partners are selected based on their reliability, global reach, and experience in handling outdoor and travel equipment.

All orders are shipped with tracking numbers, which will be shared with you as soon as your order has been dispatched. This allows you to monitor your package until it reaches your doorstep.

International Shipping

Yasmin Explore proudly serves customers worldwide. No matter where you’re located, we strive to get your camping gear, hiking gear, and luggage to you securely and efficiently.

Please note that international orders may be subject to local customs duties, import taxes, or other charges specific to your country. These costs are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. If you do not receive tracking details within a reasonable time after placing your order, please contact us at [email protected].

Lost or Stolen Packages

If your order shows as delivered but you have not received it, please contact your local carrier first. If the issue persists, reach out to us at [email protected], and we’ll do our best to assist you.

Contact Us

For any shipping-related questions or support, contact our team [email protected].